Watch: Unsubscribe agony.

Don’t give in to the frustration, let it be the catalyst for whimsy.

As my team and I continue to build assets for lots of new leadership and development courses for AndyBrown.Coach, we’ve had plenty of conversations about workflows, utilising Hubspot, sorting out our current lists and generally spending some time making sure that people only get the comms they need, when they need them. I’ve had plenty of issues with unsubscribe in the past, so this video from comedian, James Veitch really made me laugh. If you have precisely 7 minutes then watch what happened when he chose whimsy instead of frustration when a local supermarket refused to honour his unsubscribe request.



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If you have something on your mind, a challenge you’re wrestling with or just want an alternative point of view, I’d be very happy to lend an ear and maybe help you start to unpick the issues.