If a member of your team came to you and asked for a pay rise, what would your initial reaction be? Would you be happy they felt they could discuss options with you? Would you be open to a discussion about the possibility of more money? Or would you – more likely – feel taken
You know those budget holders within existing client businesses that you don’t work with but are desperate to get your hooks into? It’s those people who are really your client. One of the founders I work with recently lost a six figure account apparently out of the blue. They were told their work wasn’t on
There are plenty of stats out there to support the woefully obvious observation that onboarding is incredibly important for teaching and keeping the best people, but much of the process often relies on how much information a new employee can retain in the shortest period of time before they’re left to ‘get on with it’.
A recent conversation with a client got me to thinking just how important and valuable it is to ‘just ask’ rather than speculate when it comes to client requirements. In summary: A client dropped me a Slack message over the weekend. His agency have landed a new client and they are in the final rounds
You may have heard the famous “two pizza rule” saying from Amazon CEO Jeff Bezos —if a team can’t be fed by two pizzas, that team is too big. I began thinking a little more about this recently after stumbling across the below diagram on LinkedIn – an illustration often used to explain how ‘smaller