The power of direct client/customer conversation
August 30, 2022
Ever received an unexpected piece of news from a client and thought ‘what the hell?’. I posted this piece of
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Ever received an unexpected piece of news from a client and thought ‘what the hell?’. I posted this piece of
Be aware of the analogy around unconscious bias; Just because you know about it, doesn’t mean you are free from
When Topshop was acquired by ASOS, word from the fashion ecomms PR team was that this was GREAT news. But
Summary: A parable which reminds you that being genuine and engaged can lead to huge rewards. 7/10 Some business books
About four weeks ago (Sept 2018) I bumped into Milan Lad. He was standing outside Cannon Street station handing out
You didn’t know we had a Generation Z now? Keep up at the back. We’re on our way back around
If you have something on your mind, a challenge you’re wrestling with or just want an alternative point of view, I’d be very happy to lend an ear and maybe help you start to unpick the issues.