Trust is the foundation for everything we do. But what do we do when it’s broken? In an eye-opening TED talk, Harvard Business School professor Frances Frei gives a crash course in trust: how to build it, maintain it and rebuild it — something she worked on during a recent stint at Uber. “If we can learn to trust one another more, we can have unprecedented human progress,” Frei says.
The 3 pillars of trust are empathy, logic and authenticity — here’s what to do when one fails:
I think trust might just be one of the greatest attributes anyone can have in business, building it and maintaining it with my etc clients is what makes working together so successful.
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Andy.