Some interesting findings from Gartner about the most effective manager types.
When Gartner studied manager effectiveness before the pandemic, they identified Connector Managers as the clear winners in building high-performing employees. They’ve now confirmed this manager type still outperforms — even in today’s stressful, disrupted times.
You can see the four manger types below, and read the full report here.
In summary, these were some of the most interesting findings:
- Creating sustainable performers has the biggest impact on business performance
- Sustainable performers were 17% more productive than other employees — and 1.7x more likely to stay at their organisation.
- Teacher managers degrade sustainable performance, as they have been anchoring their guidance and coaching on past experiences that are no longer relevant to the current situation.
- The Always-On Manager — which many organisations continue to favor — has no real impact on sustainable performance. We know providing more feedback and check-ins does not generate sustainable performance.
- Cheerleader Managers have a marginally greater positive impact on their staff, which they achieve through sheer positive empowerment.
- the Connector Manager improved employee performance by 26% and tripled the likelihood that their direct reports were high performers and boosts sustainable performance by as much as 45%.
- Connectors have evolved the three critical connections; employee connection, team connection, and organisational connection
Which of the four types of manager do you identify yourself as?
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The takeaway here is that to help your managers become Connectors, set expectations for managers, senior leaders and employees about their roles in creating a Connector organisation. And encourage managers to assess what traits and behaviors they can adopt to become Connectors.
Andy.