The power of direct client/customer conversation
August 30, 2022
Ever received an unexpected piece of news from a client and thought ‘what the hell?’. I posted this piece of
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Ever received an unexpected piece of news from a client and thought ‘what the hell?’. I posted this piece of
“If you imagine less, less will be what you undoubtedly deserve,” said Debbie Millman, a writer, designer, educator, artist, brand
Trust is the foundation for everything we do. But what do we do when it’s broken? In an eye-opening
The summer holidays are in full swing, and week-to-week many teams are running on limited resource. Less capacity means your
I love books. I read them; I listen to them and, currently, I’m even trying to write one. A great many
I posted a little while back about an image and quote on LinkedIn that had riled me up. You can
What if instead of: “I can’t do that” It becomes: “How can I do this in a way that works
All people-based businesses exist to solve challenges for their clients. These challenges can be the source of great joy, they
If you have something on your mind, a challenge you’re wrestling with or just want an alternative point of view, I’d be very happy to lend an ear and maybe help you start to unpick the issues.