The currency of kindness
Recently, during a growth planning workshop, a client team challenged me to re-engineer my well-proven approach to thinking about business
Recently, during a growth planning workshop, a client team challenged me to re-engineer my well-proven approach to thinking about business
There is a remarkable power that is borne out of saying thank you. Promotions and salary increases are one thing,
I read an article in Harvard Business Review recently which I thought was worth a share. As agency leaders and
It would be impossible (and frankly presumptuous) to try and summarise how everyone has felt over the last year, and
Take solace (if you can) that over-servicing is something pretty much every agency does. A dirty little secret if you
As an advisor and non exec to agency founders, I wonder if it’s surprising or not to know that I
I’ve been listening to the
If a member of your team came to you and asked for a pay rise, what would your initial reaction