How agencies can use AI to stop over-servicing clients [a guide]
Over-servicing is a long-standing challenge for agencies, but Artificial Intelligence (AI) offers modern solutions to tackle this pervasive issue. By
Over-servicing is a long-standing challenge for agencies, but Artificial Intelligence (AI) offers modern solutions to tackle this pervasive issue. By
The agency world is shifting fast. With 70% of B2B marketers reassessing their agency partnerships, we’re at a crucial turning
Stepping into leadership for the first time can feel like an exciting leap—and a daunting one too. Suddenly, you’re responsible
I’ve seen many business leaders grapple with the challenge of staying connected to their teams. It’s a common scenario: as
Do you have a relationship with your manager’s manager, the ‘big boss’? For many, the answer is ‘not really’ or
Over and over again, research has shown that experts are not born; they are made. So, how can you fast-track your journey towards becoming the expert in the room?
I recently had a thought-provoking conversation with one of my clients about setting targets for their team. We discussed the
Purposeless and ineffective meetings quite literally litter calendars thousands of times a year – in fact, perhaps you’ve just left
Thanks to Katie Brown for sharing this simple, effective little idea from Instagram. Here’s how it works: Pool together a
“How we spend our days is, of course, how we spend our lives. What we do with this hour, and
If you have something on your mind, a challenge you’re wrestling with or just want an alternative point of view, I’d be very happy to lend an ear and maybe help you start to unpick the issues.