How agencies can use AI to stop over-servicing clients [a guide]
Over-servicing is a long-standing challenge for agencies, but Artificial Intelligence (AI) offers modern solutions to tackle this pervasive issue. By
Over-servicing is a long-standing challenge for agencies, but Artificial Intelligence (AI) offers modern solutions to tackle this pervasive issue. By
The agency world is shifting fast. With 70% of B2B marketers reassessing their agency partnerships, we’re at a crucial turning
Over and over again, research has shown that experts are not born; they are made. So, how can you fast-track your journey towards becoming the expert in the room?
Go for walks, it’s a simple and free unlock for life… Thanks to Now is as good a time as
In a world of seemingly competent institutions and authority figures, it’s both alarming and deeply reassuring to discover that everyone
“When you set a budget, you’re taking control of your future.” This quote really struck me when I saw it
I’ve written before about my thoughts on salary transparency. I always encourage my coaching clients to make sure they’ve done
If you reward a behaviour, you get more of it. If you punish for a behaviour, you get less of
“It’s not my responsibility” I spotted a graphic on LinkedIn recently which talked about personal responsibility (it was similar to
What did you score? 31–35 points = Effective Listener21–30 points = Good Listener14–20 points = Not-so-goodListener 13 points or less
If you have something on your mind, a challenge you’re wrestling with or just want an alternative point of view, I’d be very happy to lend an ear and maybe help you start to unpick the issues.